Privacy Policy for JRex Construction Solutions
Effective Date: 28 March, 2025
At JRex Construction Solutions, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information in accordance with the applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, the General Data Protection Regulation (GDPR) for Canadian residents.
By accessing or using our services, you agree to the terms of this Privacy Policy. Please take the time to read it carefully.
1. Information We Collect
We collect personal information in order to provide you with the best possible service. The information we may collect includes, but is not limited to:
- Personal Identification Information: Name, email address, phone number, mailing address.
- Project Information: Details about your construction or renovation project, including project type, specifications, and preferences.
- Payment Information: Credit card details, billing address (processed via secure third-party payment gateways).
- Communication Data: Information you provide when contacting us, such as inquiries, feedback, or customer service requests.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
- Providing Services: To carry out construction, renovation, or consulting services, respond to inquiries, and manage your account.
- Communication: To send you important updates, project-related information, promotional offers (with your consent), and other information related to our services.
- Improvement of Services: To analyze customer feedback, improve our services, and optimize our website and user experience.
- Legal Compliance: To meet legal, regulatory, and contractual obligations.
3. Disclosure of Information
We respect your privacy and will not disclose your personal information to third parties, except in the following cases:
- Service Providers: We may share your information with trusted third-party vendors, such as payment processors, contractors, and delivery services, who assist us in carrying out our services.
- Legal Requirements: We may disclose your information if required to do so by law, such as in compliance with a subpoena, court order, or similar legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.
4. Data Security
We take appropriate physical, electronic, and managerial measures to protect your personal information from unauthorized access, alteration, or disclosure. While we strive to use commercially acceptable means to protect your personal data, please remember that no method of transmission over the internet is 100% secure.
5. Retention of Data
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.
6. Your Rights
Under the Canadian privacy laws and GDPR (if applicable), you have certain rights regarding your personal information:
- Access: You have the right to request a copy of the personal information we hold about you.
- Rectification: You may request corrections to any inaccurate or incomplete personal information.
- Erasure: You may request that we delete your personal information, subject to certain exceptions (e.g., legal obligations).
- Restriction of Processing: You can request that we limit how we process your personal information in certain circumstances.
- Data Portability: You may request your data in a format that allows you to transfer it to another service provider.
- Objection to Processing: You can object to certain types of processing of your personal information, including marketing communications.
To exercise these rights, please contact us using the details below.
7. Cookies and Tracking Technologies
We may use cookies and similar technologies to enhance your experience on our website. Cookies help us analyze website traffic, customize content, and improve the performance of our site. You can set your browser to refuse cookies or alert you when cookies are being sent, but this may affect your ability to use certain features of our website.
8. Third-Party Links
Our website may contain links to third-party websites. These third parties have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of those third-party websites before providing any personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised date will be indicated at the top of the policy. We encourage you to review this policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us:
JRex Construction Solutions
77 137 Ave NW, Edmonton, AB, T5C 2L6
+1 780-999-8343
info@jrexconstruction.com